About Us

Why Choose Masser Technologies?

Since its inception, Masser Technologies has conducted business aligned with its Mission and Core Values.

Also, Masser Technologies recognizes the value in strategic parternships to bring the best solutions and practices to its customers.

Our Team

Masser Technologies’ team combines top class technical skills and professional skills to ensure excellent service to our customers.

Hermann

President

Serving as President, Hermann’s main responsibility is to empower the team and remove obstacles to ensure effective team operations.

Roger

Technical Services Manager

As Technical Services Manager, Roger runs the day to day technical operations and serves as a strong liaison with our customers.

Johanna

Senior Systems Analyst

Johanna’s main responsibility is safeguarding our customers data & server infrastructure environment, and ensuring disaster recovery and business continuance initiatives. 

Danny

IT Support Specialist

Danny’s responsibilities include keeping our customers’ networks and security environment optimized. 

Scott

Service Desk Lead

As our Service Desk Lead, Scott manages our Help Desk and is the main liaison between our customers and our team.

Javier

Service Desk Analyst

As Service Desk analyst, Javier is responsible for processing and organizing all new support requests & ensuring that response and resolution is delivered promptly and effectively.

Sil

Service Desk Analyst

As Service Desk analyst, Sil is responsible for processing and organizing all new support requests & ensuring that response and resolution is delivered promptly and effectively.

Vision Statement

Masser Technologies’ vision is to provide a highly reliable and effective technical support solution that relies on integrity and honor. Our customers are our biggest assets and they are the backbone of our company. Our goal is to become their most trusted advisor and to know that we seek and nurture a long-term relationship with our customers. We operate on a very simple principle: “If we can’t earn your trust, then we can’t have your business”.

Our mission is to liberate our customers from the worries and concerns that come with their IT eco-systems, empowering them to grow their businesses.

Masser Technologies is not the perfect fit for all companies, and at the same time, not all businesses are the best fit for Masser Technologies. We thrive with customers that allow us to take ownership of their IT responsibilities to empower their business, which gives us the opportunity to take control of the end result.

 

Core Values

We operate our company under four established principles.

Unity

We build strong relationships by communicating truthfully & honestly to seek a cordial unity with our customers, employees & suppliers.

Ownership

We enjoy taking ownership of the IT responsibilities, & taking control over the end result.

Service

We enjoy providing solutions that meet ur customer's needs based on simplicity & efficiency.

Productivity

We solve quickly & efficiently whatever issues arise to reduce stress & stay calm.

Certifications

Masser Technologies’ team combines top class technical skills and professional skills to ensure excellent service to our customers.

Since its creation, Masser Technologies recognized the importance of aligning with industry leaders and established strategic partnerships with worldwide companies in an effort to provide reliable and proven technologies to our customers. 


Our staff are Certified Professionals in:

  • Applications
  • Desktop
  • Server