Introduction

Masser Technologies (MT) is a skilled managed security service provider (MSSP) with experience and past performance delivering remote and onsite customer customers across the country. For nearly 20 years, MT has supported our clients with IT endpoint, network design/operation, IT help desk, and project management services with a strong emphasis on security. We currently serve government customers ranging from local/education to the Federal Government.

Capabilities / Core Competencies

Security-Focused MSSP

Zero Trust/application whitelisting
Managed detection response (MDR)
Network and email security
Patch & vulnerability management
Employee security awareness training
Multifactor authentication (MFA)
Remote management & monitoring (RMM)

Help Desk

Onsite and remote service
Image and repair PCs, laptops, printers, and peripheral devices
Hardware and software life-cycle planning, implementation, and support

Disaster Recovery

On-premises backup of physical and virtual environments
Off-siting data for protection
Cloud backup of SaaS or cloud-based environments (M365)

Employee Security Training

Monthly training to keep security topics fresh on employees’ minds
Monthly reporting to show employee training progress
Phishing simulation direct to employee Inboxes to track progress to not click on malicious links

Hosted IP Telephony

Unified communications platform for voice, video, chat, and SMS
User choice between desktop app, browser, and mobile client
Georedundant data centers for service resiliency

Why Masser Technologies?

Nearly 20 years of continual growth
Extensive past performance serving commercial, education, and government clients
Over 250,000 users and thousands of customer endpoints under management 24x7x365 across the United States, both onsite and remote
Specialize in delivering Managed Services in a comprehensive, cyber security-centered approach
Employee-focused security training approach
Past performance in customer service and help desk solutions

Teaming

Success comes through strong partnerships, and we owe a large part of our success in the government market to teaming with capable partners to fulfill our customer’s needs. If you would like to pursue one or more opportunities with Masser Technologies, please contact us to explore the possibilities!

State and Local

As a State of Texas certified Historically Underutilized Business and Allied Services Cooperative contract holder, Masser Technologies offers its full suite of MSSP services to state and local governments.

Company Data

NAICS Codes:
541512: Computer Systems Design Services
518210: Data Processing, Hosting, and Related Services
541511: Custom Computer Programming Services
541513: Computer Facilities Management Services
541519: Other Computer Related Services
541611: Administrative Management and General Management Consulting Services

Contact Information

Andrew Hair
Business Development & Capture Manager
Ph: (915) 613-1211 x111
ahair@massertechnologies.com

Download MT's Capability Sheet

Government