Government

From local to federal we support all levels of government

Introduction

Masser Technologies (MT) is a skilled managed security service provider (MSSP) with experience and past performance delivering remote and onsite customer customers across the country. For nearly 20 years, MT has supported our clients with IT endpoint, network design/operation, IT help desk, and project management services with a strong emphasis on security. We currently serve government customers ranging from local/education to the Federal Government.

Capabilities / Core Competencies

Security-Focused MSSP 

  • Zero Trust/application whitelisting 
  • Managed detection response (MDR)
  • Network and email security 
  • Patch & vulnerability management 
  • Employee security awareness training 
  • Multifactor authentication (MFA)
  • Remote management & monitoring (RMM)

Help Desk 

  • Onsite and remote service 
  • Image and repair PCs, laptops, printers, and peripheral devices 
  • Hardware and software life-cycle planning, implementation, and support 

Disaster Recovery 

  • On-premises backup of physical and virtual environments 
  • Off-siting data for protection 
  • Cloud backup of SaaS or cloud-based environments (M365) 

Employee Security Training 

  • Monthly training to keep security topics fresh on employees’ minds 
  • Monthly reporting to show employee training progress 
  • Phishing simulation direct to employee Inboxes to track progress to not click on malicious links 

Hosted IP Telephony 

  • Unified communications platform for voice, video, chat, and SMS 
  • User choice between desktop app, browser, and mobile client 
  • Georedundant data centers for service resiliency

Why Masser Technologies? 

  • Nearly 20 years of continual growth 
  • Extensive past performance serving commercial, education, and government clients 
  • Over 250,000 users and thousands of customer endpoints under management 24x7x365 across the United States, both onsite and remote 
  • Specialize in delivering Managed Services in a comprehensive, cyber security-centered approach  
  • Employee-focused security training approach 
  • Past performance in customer service and help desk solutions  

Teaming

Success comes through strong partnerships, and we owe a large part of our success in the government market to teaming with capable partners to fulfill our customers needs. If you would like to pursue one or more opportunities with Masser Technologies, please contact us to explore the possibilities! 

State and Local

As a State of Texas certified Historically Underutilized Business and Allied Services Cooperative contract holder, Masser Technologies offers its full suite of MSSP services to state and local governments.

Company Data

NAICS Codes:
541512: Computer Systems Design Services 
518210: Data Processing, Hosting, and Related Services
541511: Custom Computer Programming Services 
541513: Computer Facilities Management Services 
541519: Other Computer Related Services 
541611: Administrative Management and General Management Consulting Services 

Contact Information

Andrew Hair
Business Development & Capture Manager
Ph: (915) 613-1211 x111 
ahair@massertechnologies.com 

Download MT's Capability Sheet