The Masser Group Inc. dba Masser Technologies
Effective Date: 12/19/24
The Masser Group Inc dba Masser Technologies is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By accessing or using our website and services, you agree to this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, and other contact details, Company name.
- Device Information: IP address, browser type, operating system, and other related technical details.
- Usage Information: Data regarding your interaction with our website, such as pages viewed, time spent, and click behavior.
- Communication Data: When you opt in for SMS or messaging services, we may collect communication records, including message logs and delivery status.
- How We Use Your Information
We use your information for the following purposes:
- To provide and improve our products and services.
- To communicate with you, including sending notifications via SMS, email, social media, or other methods.
- To comply with legal obligations and 10DLC (10-Digit Long Code) SMS messaging compliance standards.
- To enhance the user experience and perform website analytics.
- Internal marketing purposes
- Responding to your inquiries or requests
- Improving our services and website
- SMS/Messaging Communications – 10DLC Compliance
When you opt in to receive text messages (SMS) from us, you agree to the following:
- Consent to Receive Messages: By providing your phone number, you consent to receive recurring SMS or MMS messages regarding support ticket updates, alerts, promotional offers, and other communications related to our services.
- Message Frequency: Message frequency will vary based on user activity and service requirements.
- Data and Messaging Rates: Standard message and data rates may apply based on your carrier and service plan.
- Opt-Out Instructions: You can opt out at any time by replying with "STOP" to any SMS. You may also receive a confirmation message.
- Help Instructions: For assistance, reply with "HELP" or contact us directly at support@massertechnologies.com or (915) 613-1211 option 2.
- Carriers Not Liable: Mobile carriers are not responsible for delayed or undelivered messages.
- Information Handling: Your phone number and personal information will be protected in accordance with this Privacy Policy.
We comply with all applicable regulations regarding SMS marketing, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
- How We Share Your Information
We do not sell your personal information. However, we may share your information with the following:
- Service Providers: Vendors who help us provide services, including SMS delivery, web hosting, analytics, and customer support. Legal Authorities: If required by law, regulation, or in response to a legal request.
- Affiliates: Our business affiliates or partners who adhere to similar privacy standards.
- Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this Privacy Policy.
- Your Rights and Choices
You have the following rights regarding your information:
- Access and Updates: You may access, update, or correct your personal information.
- Opt-Out: You can opt out of SMS communications as described above or unsubscribe from emails by following the instructions provided. Delete Information: You may request deletion of your data, subject to legal obligations.
To exercise your rights, please contact us at support@massertechnologies.com.
- Security Measures
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
- Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the "Effective Date" updated. Please review this Privacy Policy regularly.
- Contact Us
If you have any questions about this Privacy Policy or SMS communications, please contact us:
Masser Technologies
Email: support@massertechnologies.com
Phone: (915) 613-1211 option 2
